[Cloud Agents] Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7

Status: RESOLVED

Severity: disruption

Resolved: Tue, 22 Sep 2026 13:45:43 GMT

----------------------

Updates:

Tue, 22 Sep 2026 13:45:43 GMT

Resolved

This incident has been resolved.

Tue, 22 Sep 2026 13:08:15 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Tue, 22 Sep 2026 13:02:04 GMT

Investigating

We are aware of an issue where Grok 4.7 fails to be selected as a model for Cloud Agents. We are investigating the issue.

via SpaceXAI System Status