Elevated errors for ChatGPT Pro

Status: Identified

We are investigating elevated errors affecting some ChatGPT Pro users. Impacted users may see Thinking Failed when using the Pro model. We have identified the issue and are working to restore normal availability. We are seeing signs of recovery.

Affected components
● Login (Degraded performance)
● File uploads (Degraded performance)
● Search (Degraded performance)
● Conversations (Degraded performance)
● Compliance API (Degraded performance)
● GPTs (Degraded performance)
● Agent (Degraded performance)
● Deep Research (Degraded performance)
● Voice mode (Degraded performance)
● Image Generation (Degraded performance)
● Connectors/Apps (Degraded performance)
● ChatGPT Atlas (Degraded performance)

via OpenAI status