ChatGPT is unavailable for some users.
Jun 4, 10:17 PDT
Resolved - We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT related services. The impact did not include platform.openai.com or the API. This incident started June 4th at 2:15p GMT and was resolved June 4th at 5:01p GMT.
UPDATE (5:59p GMT)
A 'hard refresh' may be necessary for users of ChatGPT on web at chatgpt.com. This should not be necessary for anyone using ChatGPT on the Mac app or our mobile (iOS/Android) apps. See below for how to perform a 'hard refresh' by browser.
Mac:
Chrome and/or Firefox = Press Cmd + Shift + R
Safari = Press Cmd + Option + R
PC:
Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Mobile devices:
To hard refresh in your browser on a mobile device you will need to manually clear the cache before reloading the page.
Jun 4, 07:33 PDT
Investigating - We are currently investigating this issue.
via OpenAI Status - Incident History
Jun 4, 10:17 PDT
Resolved - We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT related services. The impact did not include platform.openai.com or the API. This incident started June 4th at 2:15p GMT and was resolved June 4th at 5:01p GMT.
UPDATE (5:59p GMT)
A 'hard refresh' may be necessary for users of ChatGPT on web at chatgpt.com. This should not be necessary for anyone using ChatGPT on the Mac app or our mobile (iOS/Android) apps. See below for how to perform a 'hard refresh' by browser.
Mac:
Chrome and/or Firefox = Press Cmd + Shift + R
Safari = Press Cmd + Option + R
PC:
Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Mobile devices:
To hard refresh in your browser on a mobile device you will need to manually clear the cache before reloading the page.
Jun 4, 07:33 PDT
Investigating - We are currently investigating this issue.
via OpenAI Status - Incident History
