[Cloud Agents] Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7

Status: RESOLVED

Severity: disruption

Resolved: Tue, 22 Sep 2026 13:45:43 GMT

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Updates:

Tue, 22 Sep 2026 13:45:43 GMT

Resolved

This incident has been resolved.

Tue, 22 Sep 2026 13:08:15 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Tue, 22 Sep 2026 13:02:04 GMT

Investigating

We are aware of an issue where Grok 4.7 fails to be selected as a model for Cloud Agents. We are investigating the issue.

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating service degradation

Status: RESOLVED

Severity: disruption

Resolved: Tue, 22 Sep 2026 01:42:57 GMT

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Updates:

Tue, 22 Sep 2026 01:42:57 GMT

Resolved

This incident has been resolved.

Tue, 22 Sep 2026 01:07:24 GMT

Investigating

We are investigating degraded performance for requests that use Grok models. Users may see failed or retried requests in Automations, Cloud Agents, the CLI, and the IDE when Grok models are used. Other models are unaffected.

via SpaceXAI System Status

[grok.com] Outages across API, Grok.com, and Grok Build

Status: RESOLVED

Severity: outage

Resolved: Tue, 22 Sep 2026 01:28:30 GMT

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Updates:

Tue, 22 Sep 2026 01:28:43 GMT

Resolved

This incident has been resolved. All services are operating normally.

Tue, 22 Sep 2026 01:20:08 GMT

Investigating

Traffic has almost fully recovered, seeing slight hiccups

Tue, 22 Sep 2026 01:03:07 GMT

Investigating

We are investigating a datacenter issue

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating service degradation

Status: RESOLVED

Severity: disruption

Resolved: Mon, 21 Sep 2026 07:00:48 GMT

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Updates:

Mon, 21 Sep 2026 07:00:48 GMT

Resolved

This incident has been resolved.

Mon, 21 Sep 2026 06:39:25 GMT

Investigating

We are investigating degraded performance for requests that use Grok 4.6. Users may see failed or retried requests in Automations, Cloud Agents, the CLI, and the IDE when Grok 4.6 is used. Other models are unaffected.

via SpaceXAI System Status

[cursor.com] Sign-in and dashboard errors for some users

Status: RESOLVED

Severity: disruption

Resolved: Fri, 18 Sep 2026 23:13:29 GMT

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Updates:

Fri, 18 Sep 2026 23:13:29 GMT

Resolved

This incident has been resolved.

Fri, 18 Sep 2026 23:07:46 GMT

Investigating

Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.

Fri, 18 Sep 2026 23:02:10 GMT

Investigating

We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.

via SpaceXAI System Status

[Grok Bot] Investigating service degradation — Grok Bot

Status: RESOLVED

Severity: disruption

Resolved: Fri, 18 Sep 2026 23:02:23 GMT

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Updates:

Fri, 18 Sep 2026 23:02:23 GMT

Resolved

This incident has been resolved.

Fri, 18 Sep 2026 19:53:41 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration. Grok Bot should be responding normally again.

Fri, 18 Sep 2026 19:01:17 GMT

Investigating

The root cause has been identified and a fix is being rolled out. Some users may see Grok Bot respond slowly or not respond at all. We will provide another update shortly.

Fri, 18 Sep 2026 17:19:03 GMT

Investigating

We are investigating a service degradation affecting Grok Bot.

via SpaceXAI System Status

[Grok Bot] Investigating service degradation — Grok Bot

Status: RESOLVED

Severity: disruption

Resolved: Fri, 18 Sep 2026 14:33:59 GMT

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Updates:

Fri, 18 Sep 2026 14:33:59 GMT

Resolved

This incident has been resolved.

Fri, 18 Sep 2026 11:37:50 GMT

Investigating

We are investigating a service degradation affecting Grok Bot. Users may experience degraded performance or bots that don't respond.

via SpaceXAI System Status

[Review Agents] Investigating service degradation — Cloud Agents and Automations

Status: RESOLVED

Severity: disruption

Resolved: Thu, 17 Sep 2026 20:04:04 GMT

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Updates:

Thu, 17 Sep 2026 20:04:04 GMT

Resolved

This incident has been resolved.

Thu, 17 Sep 2026 18:12:05 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration.

Thu, 17 Sep 2026 18:02:30 GMT

Investigating

Affected services are back to normal operation. Our team continues to monitor everything closely.

Thu, 17 Sep 2026 17:31:53 GMT

Investigating

We are continuing to investigate this issue. Cloud Agents, Automations, and Review Agents (resulting from Cloud Agents) are affected. Bugbot is not affected.

Thu, 17 Sep 2026 15:58:35 GMT

Investigating

We are continuing to investigate this issue.

Thu, 17 Sep 2026 15:50:25 GMT

Investigating

We are currently investigating this issue. We will provide updates as more information becomes available.

Thu, 17 Sep 2026 15:20:59 GMT

Investigating

We are investigating a service degradation affecting Cloud Agents and Automations

via SpaceXAI System Status

[Grok Bot] Investigating service degradation — Grok Bot

Status: RESOLVED

Severity: disruption

Resolved: Thu, 17 Sep 2026 14:34:44 GMT

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Updates:

Thu, 17 Sep 2026 14:34:44 GMT

Resolved

This incident has been resolved.

Thu, 17 Sep 2026 12:30:56 GMT

Investigating

We are investigating a service degradation affecting Grok Bot. Users may experience degraded performance or bots that don't respond.

via SpaceXAI System Status

[Grok Bot] Investigating service degradation — Grok Bot

Status: RESOLVED

Severity: disruption

Resolved: Wed, 16 Sep 2026 20:57:14 GMT

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Updates:

Wed, 16 Sep 2026 20:57:14 GMT

Resolved

This incident has been resolved.

Wed, 16 Sep 2026 19:51:37 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Wed, 16 Sep 2026 14:27:16 GMT

Investigating

We are investigating a service degradation affecting Grok Bot. Users may experience degraded performance or bots that don't respond.

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating service degradation

Status: RESOLVED

Severity: disruption

Resolved: Wed, 16 Sep 2026 08:42:49 GMT

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Updates:

Wed, 16 Sep 2026 08:42:49 GMT

Resolved

This incident has been resolved.

Wed, 16 Sep 2026 08:09:29 GMT

Investigating

A fix has been implemented. We are monitoring recovery and will provide another update once the incident is fully resolved.

Wed, 16 Sep 2026 08:03:00 GMT

Investigating

We are investigating elevated error rates affecting xAI models in the Cursor IDE and CLI. Some Agent requests may fail.

via SpaceXAI System Status

[Review Agents] Investigating service degradation

Status: RESOLVED

Severity: disruption

Resolved: Tue, 15 Sep 2026 22:00:04 GMT

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Updates:

Tue, 15 Sep 2026 22:00:04 GMT

Resolved

This incident has been resolved at 6pm Eastern.

Tue, 15 Sep 2026 21:41:33 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration. Only Grok 4.6 (non-fast) is affected in Cursor.

Tue, 15 Sep 2026 21:38:02 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration.

Tue, 15 Sep 2026 21:26:49 GMT

Investigating

We are investigating a service degradation. Affected agent surfaces: Composer and xAI.

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating Grok service degradation

Status: RESOLVED

Severity: disruption

Resolved: Mon, 14 Sep 2026 09:07:24 GMT

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Updates:

Mon, 14 Sep 2026 09:07:24 GMT

Resolved

This incident has been resolved.

Mon, 14 Sep 2026 08:15:24 GMT

Investigating

We are monitoring Grok 4.6 for service restoration.

Mon, 14 Sep 2026 08:14:46 GMT

Investigating

We are investigating a service degradation affecting Grok 4.6.

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating service degradation

Status: RESOLVED

Severity: disruption

Resolved: Fri, 11 Sep 2026 11:36:00 GMT

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Updates:

Fri, 11 Sep 2026 11:36:00 GMT

Resolved

This incident has been resolved.

Fri, 11 Sep 2026 11:08:42 GMT

Investigating

We are investigating a service degradation. Affected agent surfaces: OpenAI models.

via SpaceXAI System Status

[Review Agents] Investigating service degradation — Review Agents and Cloud Agents

Status: RESOLVED

Severity: disruption

Resolved: Thu, 10 Sep 2026 17:32:05 GMT

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Updates:

Thu, 10 Sep 2026 17:32:05 GMT

Resolved

This incident has been resolved.

Thu, 10 Sep 2026 17:07:24 GMT

Investigating

We are investigating a service degradation affecting Review Agents and Cloud Agents. Cloud Agents using "Privacy Mode" may experience errors and start delays. For Review Agents, Security Agents and PR Approval agents are impacted.

via SpaceXAI System Status

[Voice] Enterprise Voice Degraded

Status: RESOLVED

Severity: disruption

Resolved: Thu, 10 Sep 2026 07:15:52 GMT

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Updates:

Thu, 10 Sep 2026 07:15:52 GMT

Resolved

The incident has been fully resolved. All services are now operating normally.

Thu, 10 Sep 2026 07:10:41 GMT

Investigating

We have identified the root cause and deployed a fix. Services are gradually recovering and we are monitoring stability.

Thu, 10 Sep 2026 07:03:52 GMT

Investigating

We are investigating an issue with Enterprise Voice that is affecting some users.

via SpaceXAI System Status

[Grok Bot] Grok Bot computers unreachable for some users

Status: RESOLVED

Severity: disruption

Resolved: Mon, 07 Sep 2026 21:37:45 GMT

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Updates:

Mon, 07 Sep 2026 21:37:45 GMT

Resolved

This incident has been resolved.

Mon, 07 Sep 2026 20:41:07 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration.

Mon, 07 Sep 2026 20:33:28 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Mon, 07 Sep 2026 20:32:42 GMT

Investigating

We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

via SpaceXAI System Status

[Cursor IDE (iOS)] Investigating service degradation — CLI, Cloud Agents, and IDE

Status: RESOLVED

Severity: disruption

Resolved: Mon, 07 Sep 2026 13:08:00 GMT

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Updates:

Mon, 07 Sep 2026 13:08:00 GMT

Resolved

Between 12:12 and 13:08 UTC on September 7, 2026, some users may have experienced login or account-related errors. This incident has been resolved. All services have returned to normal operation.

via SpaceXAI System Status

[Grok Bot] Degraded performance for Grok Bot routine triggers

Status: RESOLVED

Severity: disruption

Resolved: Fri, 04 Sep 2026 00:42:13 GMT

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Updates:

Fri, 04 Sep 2026 00:42:13 GMT

Resolved

This incident has been resolved.

Fri, 04 Sep 2026 00:13:29 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Thu, 03 Sep 2026 23:42:37 GMT

Investigating

We are investigating a service degradation affecting Grok Bot. Some trigger fires may be dropped.

via SpaceXAI System Status

[Grok Bot] Degraded performance of Grok 4.6

Status: RESOLVED

Severity: disruption

Resolved: Thu, 03 Sep 2026 19:21:13 GMT

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Updates:

Thu, 03 Sep 2026 19:21:13 GMT

Resolved

This incident has been resolved.

Thu, 03 Sep 2026 18:57:57 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration.

Thu, 03 Sep 2026 17:42:36 GMT

Investigating

We are investigating a service degradation affecting Grok 4.6

via SpaceXAI System Status